Your 24/7 inspection receptionist.
Answer the phone from the crawlspace.
Reel Reception books inspections on your calendar, captures the property address and square footage, quotes your standard pricing, and warm-transfers the calls that can't wait — so you can stay under the house without losing the next job.
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Everything a great receptionist does. None of the overhead.
Reel Reception is the receptionist you'd hire if you could clone yourself.
Answers while you're inspecting
You're on a roof or in a crawlspace for three hours at a time. That's exactly when agents and buyers call — and when your competitor picks up instead.
Captures the whole job up front
Property address, square footage, year built, occupied or vacant, utilities on. Everything you need to price the job and plan the day, before you ever call back.
Books on your real calendar
Checks your live availability, offers a slot that fits a three-hour residential or a full-day commercial, and sends the confirmation before they hang up.
Quotes your standard pricing
Square-footage tiers, radon, sewer scope, termite, bundle discounts — answered in your words. Commercial and anything unusual routes to you for a real quote.
Handles the report questions
“When do I get it?” “What's included?” “Can you send it to my agent?” The calls that interrupt your write-up day, handled without you.
Protects your agent referrals
A missed call from a referring agent isn't one job — it's the next twenty. Every call gets answered, so the agents who send you business keep sending it.
How it works
From the caller's first ring to a booked appointment — without you picking up the phone.
Buyer or agent calls your number
Scheduling requests, pricing questions, and report follow-ups all reach a real voice instead of voicemail.
Reel Reception handles it
Inspection booked with the address and property details captured. Pricing and coverage questions answered in seconds. Confirmation emailed to the caller.
Time-sensitive calls reach you live
Contingency deadline tomorrow? Caller already standing at the property? Warm-transferred to your cell so you can sort it on the spot.
Frequently asked questions
Can it quote an inspection price over the phone?
Yes, for the pricing you teach it — square-footage tiers, add-ons like radon or sewer scope, bundle discounts. Commercial buildings and anything unusual get routed to you instead of guessed at.
Will it get the property address right?
It captures the address and reads it back to confirm before booking, then puts it on the calendar event and the confirmation email. No more deciphering a voicemail at 6am.
Does it know a commercial job takes all day?
You set the duration for each service you offer — residential, commercial, radon, sewer scope, termite. It books the right block of time instead of dropping a six-hour job into a one-hour slot.
Can it tell callers utilities need to be on?
Yes. Access requirements, utilities, whether the buyer should attend, your cancellation and trip-fee policy — all answered up front, so you stop losing mornings to a locked house with the power off.
What about calls during an inspection?
That's the point. Your phone stays in your pocket and the caller still gets a real answer — unless it's urgent, in which case it rings through to you.
Stop losing inspections to voicemail.
Get an inspection receptionist that's on call 24/7 — even when you're under the house. Email us for a demo.