Your 24/7 legal intake receptionist.
Capture every new client.
Reel Reception screens new client calls, asks the conflict-check questions your firm requires, books consultations on your calendar, and warm-transfers urgent matters — without ever crossing the line into giving legal advice.
Currently invite-only. Already a customer? Sign in to manage your assistant.
Everything a great receptionist does. None of the overhead.
Reel Reception is the receptionist you'd hire if you could clone yourself.
Always on, never voicemail
Plaintiffs don't call between 9 and 5. Your firm captures the lead the moment they decide to pick up the phone.
Screens new client intake
Captures name, contact, matter type, opposing party, and the intake questions your firm requires — clean and ready for paralegal review.
Books consultations on your calendar
Checks your real calendar, offers open slots, and books paid or free consults — confirmed in seconds, on the phone.
Conflict-check questions baked in
Asks the questions your firm requires before any consult is scheduled. If a conflict surfaces, the call is flagged for partner review.
Never gives legal advice
Trained to politely refuse legal questions. Captures the facts; defers advice to the attorney.
Warm-transfers urgent matters
Trained on the triggers your firm cares about — arrests, deadlines, restraining orders. Connects live to the on-call attorney.
How it works
From the caller's first ring to a booked appointment — without you picking up the phone.
Prospect calls your number
Every new-client inquiry gets a real, professional voice — not a voicemail beep.
Reel Reception screens and books
Captures intake, runs conflict-check questions, and books a consult if the case fits. Files dropped straight into your inbox.
Urgent matters reach the attorney
Arrest calls, deadline-driven matters, or emergencies — warm-transferred live to the on-call attorney's cell.
Frequently asked questions
Will it give legal advice?
No. It's trained to refuse any request for legal advice and to refer the caller to an attorney consultation. It captures facts; it doesn't dispense law.
Can it handle conflict-check questions before booking?
Yes. You define the questions your firm requires; the assistant asks them before any consult is scheduled and flags any potential conflicts.
What about confidentiality?
Calls and transcripts are stored under your account and not shared. Intake notes can be routed to your secure inbox or case-management workflow.
Will it know our practice areas?
You train it on what you handle and what you don't. If a caller's matter is outside your scope, it politely declines — and refers them out if you want.
Can it book paid consults?
It can quote your consult fee and confirm the booking. Payment intake happens on your existing system; the assistant captures intent and schedules.
Capture every new client — even at 2 a.m.
Get a legal intake receptionist that's on call 24/7. Email us for a demo.